Digital Forensics: CelleBrite Physical Analyzer AKSFRIDGE.SYS Blue Screen Error

Digital Forensics:  CelleBrite Physical Analyzer AKSFRIDGE.SYS Blue Screen Error

CelleBrite Physical Analyzer AKSFRIDGE.SYS Blue Screen Error

The Cellebrite UFED Physical Analyzer  

Cellebrite - BSoD When Installing or Upgrading Win10

The  old HASP driver can cause Blue Screens in the following cases. The message is:

Stop code: PAGE_FAULT_IN_NONPAGED_AREA

What failed: aksfridge.sys

Case #1 - When installing Cellebrite on a Windows 10 Version 2004 OS.

Case #2 - When upgrading to Windows 10 Version 2004 (the latest as of May, 2020) when Cellebrite is already installed.

Resolution - The old HASP driver needs to be upgraded before you can proceed. Download and install the updated HASP driver from https://digitalintelligence.com/files/HASPUserSetup.exe before installing Cellebrite or upgrading Windows to version 2004.

Driver Download page:
https://supportportal.thalesgroup.com/csm?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=8&sysparm_tsqueryId=d846bbc81b511450f12064606e4bcbf6&sysparm_article=KB0018320

How to troubleshoot and fix Windows 10 blue screen errors

Refer:

https://digitalintelligence.com/support/knowledgebase/3-setup-troubleshooting/docs/155-cellebrite-bsod-when-installing-or-upgrading-win10-to-version-2004

https://supportportal.thalesgroup.com/csm?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=8&sysparm_tsqueryId=d846bbc81b511450f12064606e4bcbf6&sysparm_article=KB0018320

https://answers.microsoft.com/en-us/windows/forum/all/blue-screen-of-death-bsod-while-installing/ec2b8709-a949-4404-9b9b-161ac4782f31

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